Welcome to the DHAROHAR Vikas Sanstha Shipping and Delivery Information page. We are dedicated to ensuring your orders are processed and delivered promptly and efficiently. Below, you’ll find detailed information regarding our shipping and delivery policies.

Shipping Policy

Order Processing Time

• Orders are processed within 2-3 business days.
• Orders are not shipped or delivered on weekends or holidays.
• You will receive a notification once your order has been shipped.

Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.
• Estimated delivery times:
  • Standard Shipping: 5-7 business days
  • Express Shipping: 2-3 business days
• Delivery times may vary depending on your location and external factors.

Shipment Confirmation & Order Tracking

• Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s).
• The tracking number will be activated within 24 hours.

Customs, Duties, and Taxes

• DHAROHAR Vikas Sanstha is not responsible for any customs and taxes applied to your order.
• Any fees imposed during or after shipping are the customer’s responsibility (tariffs, taxes, etc.).

Damages

• DHAROHAR Vikas Sanstha is not liable for any products damaged or lost during shipping.
• If you receive your order damaged, please contact the shipment carrier to file a claim.
• Please retain all packaging materials and damaged goods before filing a claim.

International Shipping Policy

• Currently, we only ship within India.

Delivery Policy

Delivery Partners

• We partner with trusted delivery services to ensure your order reaches you in the best condition and within the estimated delivery time.

Delivery Areas

• We deliver to all regions within India. Remote or rural areas might experience longer delivery times.

Delivery Confirmation

• Upon delivery, you may be required to sign for your package to confirm receipt.

Delivery Issues

• If you encounter any issues with your delivery, please contact us immediately. We will work with the delivery service to resolve the problem as quickly as possible.

Returns and Refunds Policy

Returns

• If you are not satisfied with your purchase, you may return it within 30 days of the purchase date.
• All returned items must be in their original condition and packaging.

Refunds

• After we receive and inspect your returned item, we will notify you about the status of your refund.
• If your return is approved, we will initiate a refund to your original method of payment.
• You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Exchanges

• If you need to exchange an item for the same product, please contact us. We will guide you through the process.

Non-Returnable Items

• Certain items are non-returnable. These will be clearly marked on the product page.

Contact Us

• If you have any questions about your order, our shipping, and delivery policies, or need assistance, please contact us at:
  Dharohar Baal Aashary Kendra
  6GF5+3F5, Union Bank Rd, Bank Colony, Heera Nagar, Haldwani, Bomari Tallikham, Uttarakhand 263139
  Phone:
  9675563955

Thank you for supporting DHAROHAR Vikas Sanstha. Your purchase helps us in our mission to bring positive change to our community.